Common Mistakes to Avoid When Buying a Car Online - Edmunds

As technology has advanced, the process of buying a used vehicle online has become more convenient than ever. However, with this convenience also comes the risk of making a purchase that may lead to later regrets. When buying a vehicle online, several key factors should be considered to ensure a successful and satisfying purchase. 

Thorough Research and Expert Advice

When purchasing a vehicle online, it is crucial to conduct thorough research and seek expert advice. While many auto retailers take steps to safeguard both the buyer and themselves throughout the buying, reconditioning, and selling process, it's essential to recognize that no vehicle is perfect. Rushing into a purchase without comprehensive research or expert guidance significantly increases the likelihood of regretting the decision. To mitigate this risk, it is recommended to obtain a vehicle history report from a reputable third party, such as Carfax or Experian. This report provides valuable insights into the vehicle's past, including any accidents and repairs that may not be apparent in photos.

Engaging in direct communication with the seller is also essential. Request additional pictures and, if possible, a video call to thoroughly examine the vehicle. When dealing with dealerships, it is advisable to review their recent online reviews and assess their willingness to ensure a comfortable transaction. Taking the time to gather information, compare options, and make an informed choice is paramount.

Understanding Return Policies and Warranties

For online auction sites and car listings without detailed descriptions, understanding the return policy is crucial. Many resellers and dealers offer a return policy ranging from one week to one month, providing added security for long-distance purchases. It is important to note that shipping fees are typically nonrefundable in these cases.