Dealing with Office Hygiene: Tackling B.O. and Scent Sensitivities in the Workplace

Employees encountering hygiene issues should seek HR or managerial intervention for sensitive discussions and accommodation under the ADA.

Dealing with Personal Hygiene Issues in the Workplace

Office Odor Dilemma: How to Address a Colleague's Poor Personal Hygiene

January 15, 2023

Colleague's Hygiene Issue

A reader is facing a challenging situation at the office. They are dealing with a colleague whose poor personal hygiene is making it difficult for everyone in the workplace. The situation is reminiscent of a famous "Seinfeld" episode, indicating the relatability of such scenarios in modern American life.

Handling the Situation

Expert Karla recommends addressing the issue with tact and sensitivity, emphasizing that it's best not to tackle the problem directly. Instead, she suggests involving HR professionals or one's manager to address the situation effectively. HR departments are equipped to handle complaints, engage in discussions, and enforce expectations regarding workplace behavior.

Alternatives for Small Companies

For smaller companies without dedicated HR departments, seeking guidance from one's manager could be the next best course of action. This approach can help in addressing the issue indirectly and finding solutions to minimize the impact of the colleague's poor hygiene on others.

Work Environment Sensitivities

In another scenario, a reader is navigating a workplace where an employee has environmental sensitivities, leading to a companywide policy against scented products. However, when such policies are enforced rigidly without considering the well-being of all employees, it can lead to resentment and discord in the workplace.

Finding Balance

Expert Karla highlights the importance of balanced consideration for all employees. While accommodating the needs of the sensitive employee is crucial, it should not unduly burden others. She suggests exploring alternative arrangements or workspaces for the affected employee, emphasizing the need to maintain open communication and prevent resentment from brewing among other colleagues.

Professional Intervention

Additionally, Karla points out specific behaviors, such as deliberately confronting a colleague in an enclosed space, that may require intervention from experienced HR professionals to address underlying issues effectively.

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