In a recent internal memo, the CEO of Wayfair urged employees to embrace a seamless integration of work and personal life, emphasizing the value of working long hours and being responsive. The memo touted the company's values of questioning the status quo, cost efficiency, and collaborative efforts to drive results. While the company had experienced a slowdown in revenue in 2022, it has since regained profitability, with an increase in repeat customers noted. Additionally, the CEO advised employees to treat company expenses as their own and negotiate costs diligently. This message, however, received criticism from some quarters, with a professor highlighting the importance of work quality over extended working hours. Megan Cerullo, a reporter covering various topics including workplace dynamics at CBS MoneyWatch, shared this development.
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