Innovative use of technology to combat package theft

With a staggering 260 million packages reported missing in the United States last year, package theft has become a major concern, especially during the holiday season. To address this issue, a shipping company has turned to artificial intelligence (A.I.) for solutions. According to a survey by Finder, nearly one in four adults fell victim to package theft within the last year, emphasizing the severity of the problem. In response, companies like Texas Precious Metals are utilizing new A.I.-powered programs like UPS' DeliveryDefense to identify high-risk addresses. This technology assigns a score to each address, leveraging extensive delivery data and other relevant factors to predict the likelihood of successful delivery. For addresses deemed at high risk, merchants have the option to redirect packages to secure pickup locations, such as UPS Stores. Mark Robinson, president of UPS Capital, highlighted that about 2% of addresses are considered at low confidence, but account for approximately 30% of customer losses. This innovative use of technology has provided hope for reducing theft numbers, with companies recognizing the importance of leveraging advanced capabilities to combat criminal activities. The continued advancement of technology, such as A.I., demonstrates a proactive approach to addressing real-world challenges and enhancing security for both businesses and consumers.